Infrastructure & DevOps — Jordan & MENA

We build, manage, and fix your infrastructure — so your team can just ship.

From cloud architecture and DevOps pipelines to observability stacks and production incident response — CloudVertex handles the technical complexity so your business keeps moving.

Uptime this month 99.97%
Incidents resolved 0
Avg response time < 20 min
Years experience 20+
Based in Jordan Serving Jordan & KSA From 300 JOD/month

Fixed before you knew it happened

Crypto-mining malware — detected and eliminated in 20 minutes

A client's production server was hit with crypto-mining malware. Their website slowed to a crawl. Customers started complaining.

We detected the anomaly before the client did, isolated the infected server, restored from a verified backup, and patched the vulnerability — all while they were asleep.

When the owner checked his phone in the morning, it was already over.

"I didn't know we were under attack until CloudVertex called me. By the time I checked, everything was already fixed."

— Ahmad K., E-commerce owner, Amman

Things we've actually built and fixed

Not case studies — real projects from the last few months.

Delivered last month

Full microservices observability stack — ELK & Grafana

Designed and implemented end-to-end observability for a client running distributed microservices on Kubernetes — logs, metrics, APM traces, and custom Grafana dashboards. Engineering team went from zero visibility to full-stack insight across every service.

ElasticsearchKibanaGrafanaPrometheusKubernetes
Production incident resolved

Azure DevOps + Alibaba Cloud pipeline failure — fixed under pressure

A client's production deployment pipeline spanning Azure DevOps and Alibaba Cloud broke at a critical release moment. We diagnosed the cross-cloud failure — ECI container instability, ACR endpoint issues, network misconfigurations — and restored both UAT and production environments with a full incident report delivered to the client.

Azure DevOpsAlibaba CloudECIACRNginx
Crisis averted

MongoDB disk crisis — 500GB collection rescued, zero data loss

A production MongoDB database hit a critical disk wall on a 500GB collection, causing severe connection timeouts across services. We resolved the crisis by restructuring documents, clearing bloated fields, and rebuilding indexes — restoring performance and preventing what would have been a complete service outage.

MongoDBIndex optimizationCollection restructurePerformance tuning

What happens without proper infrastructure management

Most businesses discover these problems after they've already cost money or damaged client trust.

Unplanned downtime

Every minute offline costs revenue and erodes customer trust — especially for e-commerce and SaaS.

Silent security gaps

Unpatched vulnerabilities and misconfigured firewalls expose your data long before anyone notices.

Slow, bloated pipelines

Without DevOps discipline, deployments are manual, fragile, and slow your team down every release cycle.

No backup strategy

One failed disk or ransomware hit away from losing everything. Most businesses have no tested recovery plan.

Full-time DevOps is expensive

Hiring a senior DevOps engineer in Jordan costs 60,000–100,000 JOD/year. We give you the same coverage from 300 JOD/month.

Eight things we handle, so you don't have to

Each one translates directly to less risk, fewer fires, and a faster-moving team.

Observability & monitoring

Know what's breaking before your customers do. We design and implement full-stack observability — logs, metrics, and traces — so nothing hides in the dark.

ELK StackGrafanaPrometheusAPM

Release automation & DevOps

We automate the manual, error-prone parts of getting software live — so releases that used to take hours and depend on one person happen safely, in minutes, without the risk of a late-night mistake. Works across Microsoft Azure, Alibaba Cloud, or both.

Azure DevOpsAlibaba CloudGitHub ActionsGitLab CI/CDJenkinsTerraformAnsible

Kubernetes & containers

Scale without your infrastructure falling apart. We manage containerized workloads, cluster health, and production deployments across your environments.

KubernetesDockerHelmACK

Cloud architecture & management

Azure, Alibaba Cloud, AWS, or multi-cloud — we architect, configure, and optimize your environment, typically cutting cloud bills by 30–60%.

AzureAlibaba CloudAWSMulti-cloud

Production incident response

When something breaks at 2am — and it will — we're already on it. Rapid diagnosis, root cause resolution, and a written post-mortem so it never repeats.

24/7 on-call<30 min SLAPost-mortem

Microservices architecture

Full observability and management strategies for distributed microservices — so your engineering team has visibility across every service boundary.

Service meshDistributed tracingAPI gateway

Security management

Firewall hardening, patch management, SSL monitoring, and malware detection. Your attack surface shrinks while you sleep.

HardeningPatch mgmtSSL/TLSWAF

Database design, tuning & recovery

Slow queries, bloated collections, replication lag, disk crises — we've solved all of it. Your databases stay fast, reliable, and recoverable under any conditions.

MongoDBPostgreSQLMySQLRedis

Transparent pricing, no surprises

All plans include a free 30-minute infrastructure audit before you commit to anything.

Starter
300
JOD / month
For small businesses and single-server setups.
  • 1–2 servers or cloud resources
  • 24/7 monitoring and alerts
  • Security patching & malware response
  • Daily automated backups
  • WhatsApp & email support
Get started
Enterprise
Custom
Starting at 1,000 JOD/month
For mission-critical and complex multi-cloud environments.
  • Everything in Business
  • Unlimited servers & resources
  • Dedicated support engineer
  • Custom SLA agreements
  • 30-minute critical response SLA
Contact us

See exactly what's at risk in your infrastructure — at no cost

A free 30-minute technical audit. No commitment, no jargon. Just an honest look at what needs attention in your systems.